At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the change we want to see. Together, we work tirelessly to make the world a more joyful place. Up for the challenge? Join us today!
What you’ll be doing:
- Onboarding new products and following up of the onboarding; preview and exchanges with the editors, test booking procedures, Salesforce data input and other related tasks
- Ensuring product information and pricing accuracy on all platforms.
- Support to identify new partners that are not listed on Klook’s marketplace
- Assisting the customer service teams with any enquires or bookings issues.
- Liaise with other internal departments as required (e.g.marketing team, e-commerce team, customer service team) to ensure smooth running of all customer interactions.
What you’ll need:
- Excellent written and oral communication in English.
- Team Player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment.
- Customer-first attitude.
- Adapts well and energised by change.
- A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.
What you’ll get:
- An environment that values honesty, transparency and respect with awesome co-workers.
- The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.